Mark it once you can do it without this page open.

How to do it

  1. Ask the landlord which utilities are included in rent and which you must open in your name.
  2. Find the providers for the new address from the landlord or the city's website.
  3. Call or go online to open each account, with your ID and the exact move-in date ready.
  4. Book internet installation as soon as you have a lease, and ask whether a technician visit is needed.
  5. Schedule service at the old address to end the day after you move out.
  6. Photograph the meter readings at both places on moving day.
  7. Save each account number and customer service line in one note.

Common mistakes

  • Calling for internet the week you move and waiting two weeks for a slot.
  • Stopping the old service on moving day, then packing in the dark.
  • Being billed for the next tenant's usage because no one read the meter.

Quick self-check

Three questions. Your last score is kept in this browser.

1. When should you book internet installation?
2. When should service at your old address stop?
3. Why photograph the meters on moving day?

Teach this to someone

A one-page sheet for showing a friend, a roommate or a kid: what to say, what to show, and one question to check it landed.

Words on this page

Last reviewed . First published .