Mark it once you can do it without this page open.

How to do it

  1. Back up the device and check the backup finished.
  2. Sign out of your main account, which also turns off the lost-device lock or activation lock on most devices.
  3. Unpair watches, earbuds and other accessories.
  4. Sign out of messaging, banking and password manager apps.
  5. Run the built-in erase all content and settings or reset option from the system settings.
  6. Remove the SIM card and any memory card.
  7. Remove the device from your account's list of trusted devices online.

Common mistakes

  • Deleting photos by hand and calling it wiped.
  • Leaving the activation lock on, which blocks the buyer.
  • Forgetting the memory card still in the slot.

Quick self-check

Three questions. Your last score is kept in this browser.

1. What must you do before the reset?
2. Is deleting your files by hand enough?
3. What small part do people forget to remove?

Teach this to someone

A one-page sheet for showing a friend, a roommate or a kid: what to say, what to show, and one question to check it landed.

Words on this page

Sources

  • National cybersecurity agency guidance for home users, 2026. Checked September 28, 2026.

Last reviewed . First published .