How to fix slow home internet

Teach: How to fix slow home internet

What to say

Fix slow home internet by working from the device out: test the speed near the router, restart the modem first and then the router, move the router to a central, open spot off the floor, and plug in a cable to see whether the wireless or the line is the problem. If a wired test is still far below your plan, call the provider with your test results ready.

What to show, in order

1. Run a speed test on a device right next to the router and write down the result.
2. Unplug the modem and the router, wait thirty seconds, plug in the modem, and wait until its lights settle.
3. Plug the router back in and test again after two minutes.
4. Plug a computer into the router with a network cable and test once more.
5. Move the router to a central, raised spot away from metal cabinets, fish tanks and microwaves.
6. Disconnect devices you do not use and pause large downloads or backups while you test.
7. Call the provider if the wired speed is still well below your plan, with your test times and results in hand.

The check question

Ask: Which order should you restart the equipment in? Answer: Modem first, then router

From EveryManSkills. General information, not professional advice.