Mark it once you can do it without this page open.

How to do it

  1. Make a rough list of rooms and large items so every mover quotes the same job.
  2. Ask at least three companies for an in-home or live video survey and a written estimate.
  3. For a move across state lines, look up each mover's federal registration number; for a local move, check your state's licensing.
  4. Search each company's name with the word complaints and read recent reviews on more than one site.
  5. Ask whether the estimate is binding or not-to-exceed, and what stairs, long carries or packing add.
  6. Read the contract and the inventory before signing, and never sign a blank or incomplete form.
  7. Ask what valuation coverage is included and whether it is enough for your things.
  8. Keep valuables, documents and medicines with you, not on the truck.

Stop and call a professional if

  • A mover refuses to deliver unless you pay far more than the estimate: contact the federal or state consumer office that registers movers, and your local police if goods are held.
  • Items arrive broken or missing: file a written claim with the mover within the time the contract gives.

Common mistakes

  • Taking the lowest phone quote without anyone seeing your things.
  • Paying a large cash deposit to secure a date.
  • Assuming the basic coverage pays what your furniture is worth.

Quick self-check

Three questions. Your last score is kept in this browser.

1. What kind of estimate protects you best?
2. A mover wants a large cash deposit to hold the date. What does that suggest?
3. What should travel with you instead of on the truck?

Teach this to someone

A one-page sheet for showing a friend, a roommate or a kid: what to say, what to show, and one question to check it landed.

Words on this page

Sources

  • Federal consumer guidance on hiring household movers, 2026. Checked September 28, 2026.

Last reviewed . First published .