How to write a professional email
A professional email says what it is about in the subject line, puts the main point or request in the first sentence, and keeps the rest to a few short lines. Make one clear ask with a deadline, close politely, and read it once before sending. If you are angry, write it, save it as a draft, and send it tomorrow if you still mean it.
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How to do it
- Write a subject line that says the topic and any action: Shift swap request for Friday.
- Open with a short greeting and the main point or question in the first sentence.
- Give only the background needed, in two or three short paragraphs.
- Make one clear request with a date, such as asking them to confirm by Wednesday.
- Close politely with thanks and your name, and a signature with your role and phone number.
- Check who is on the email, and use reply all only when everyone needs the answer.
- Read it once for tone and typos, and wait overnight before sending anything written in anger.
Common mistakes
- Burying the question at the bottom of a long message.
- Vague subject lines such as quick question.
- Replying all to a whole department.
- Sending a heated email in the moment.
Quick self-check
Three questions. Your last score is kept in this browser.
Teach this to someone
A one-page sheet for showing a friend, a roommate or a kid: what to say, what to show, and one question to check it landed.
Teach: How to write a professional email
What to say
A professional email says what it is about in the subject line, puts the main point or request in the first sentence, and keeps the rest to a few short lines. Make one clear ask with a deadline, close politely, and read it once before sending. If you are angry, write it, save it as a draft, and send it tomorrow if you still mean it.
What to show, in order
- Write a subject line that says the topic and any action: Shift swap request for Friday.
- Open with a short greeting and the main point or question in the first sentence.
- Give only the background needed, in two or three short paragraphs.
- Make one clear request with a date, such as asking them to confirm by Wednesday.
- Close politely with thanks and your name, and a signature with your role and phone number.
- Check who is on the email, and use reply all only when everyone needs the answer.
- Read it once for tone and typos, and wait overnight before sending anything written in anger.
The check question
Ask: Where should your main request go?
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Last reviewed . First published .